FAQ & Support
About Na Aliʻi o Ka Malu
5 questions
About Na Aliʻi o Ka Malu
5 questionsWhat is Na Aliʻi o Ka Malu?
Na Aliʻi o Ka Malu is a Native Hawaiian Healing Center in its beginning stage. Today it is an Oʻahu-based, Kanaka Maoli-owned healing and psychological practice led by Kauka Kauahi and offering secure telehealth throughout Hawaiʻi. The longer-term multidisciplinary center is a vision being built, not a claim that every future service is available now.
Who is Kauka Kauahi?
Dr. Isaiah Kealiʻiokamalu Kauahi, PsyD, is a Hawaiʻi-licensed clinical psychologist (PSY-2314), Kanaka Maoli practitioner, Haku Hoʻoponopono, and founder of Na Aliʻi o Ka Malu. His approved public education and accredited-training details appear on the About page.
Do I need to be Kanaka Maoli to inquire?
No. The Practice has a clear kuleana to the lahui and welcomes inquiries from people throughout Hawaiʻi who seek culturally responsive care. Every service still depends on fit, scope, location, safety, and capacity.
Is the center in person?
The current center is virtual and has no public walk-in location. Most available services are provided by secure telehealth. Any in-person work requires a separate written arrangement; it is not assumed or guaranteed.
What services are available now?
Adult individual therapy, adult couples therapy, GOLD, Hoʻoponopono, and clinical and cultural consultation are available after fit and scope are confirmed. The Practice does not currently offer therapy or other services to minors. Group therapy, family therapy, clinical supervision, psychological testing, lomilomi, laʻau lapaʻau, and other future center services are not currently offered.
Therapy
11 questions
Therapy
11 questionsWho may receive individual therapy?
Individual therapy is for adults 18 and older and is accepted case by case. The client must be physically in Hawaiʻi for every session.
Who may receive couples therapy?
Adult partners in varied relationship structures may inquire, including married, unmarried, premarital, LGBTQ+, consensually nonmonogamous, separated, reconciling, co-parenting, and separation-considering partners. All therapy participants must be physically in Hawaiʻi and able to participate safely.
Is family therapy offered?
Not at this time. Appropriate family participation may be considered through a separately scoped Hoʻoponopono process. That process is not family therapy. However, Family Therapy is a planned future service.
May minors participate?
The Practice does not currently offer therapy or other services to minors.
What is the Leeward District boundary?
Because of overlapping professional responsibilities, therapy is not available to current students enrolled in Leeward District schools. Other possible conflicts—including adult programs, staff, former students, parents, family members, or community overlap—are reviewed individually before services begin.
Can I receive therapy while traveling outside Hawaiʻi?
No. For a therapy appointment, you must be physically in Hawaiʻi at the time of service. Tell the Practice before travel so the appointment can be rescheduled or another lawful plan can be discussed.
What concerns may be appropriate for individual therapy?
People may bring depression, grief, anger, burnout, self-esteem, relationship or family conflict, career decisions, transitions, discrimination, cultural or systemic oppression, intergenerational or historical trauma, men’s concerns, medical-professional stress, athletic concerns, and high-performance pressure. Fit and level of care are still assessed individually.
What approaches are used?
Care uses a multicultural, integrative, person-centered foundation. When appropriate, it may draw from cognitive behavioral, interpersonal, family-systems, emotionally focused, solution-focused, motivational, positive-psychology, and culturally responsive approaches. No single method or cultural practice is imposed.
Is therapy available in Hawaiian?
Hiki ke ʻolelo Hawaiʻi. Therapy may be in English, Hawaiian, bilingually, or may weave selected Hawaiian language into the work. The approach depends on preference, proficiency, clinical need, and clear mutual understanding.
How does confidentiality work in couples therapy?
The relationship unit is the focus of care. The couples agreement explains confidentiality, individual contacts, the handling of material information, and record access. The Practice cannot guarantee that another participant will keep information private.
What if my needs are outside the Practice’s scope?
The Practice reviews fit, competence, risk, level of care, and capacity case by case. Emergency, intensive, court-ordered, forensic, custody, disability-evaluation, testing, and other specialized needs may require a different provider or setting. Referral options are discussed when available but cannot be guaranteed.
Hoʻoponopono
5 questions
Hoʻoponopono
5 questionsWhat is the difference between therapy and Hoʻoponopono?
Therapy is a licensed psychological service focused on clinical assessment and treatment within a psychotherapy agreement. Hoʻoponopono is a distinct Kanaka Maoli cultural and spiritual healing process. Depending on the written scope, a particular Hoʻoponopono engagement may be part of clinical care or a separately scoped cultural service. Themes from Hoʻoponopono may be woven into therapy, but that does not make therapy a full Hoʻoponopono process.
Is Hoʻoponopono religious?
Spirituality and Ke Akua are central to the Practice’s Hoʻoponopono service. Ke Akua may be understood as God, Creator, Universe, Mana, or a participant’s sincere understanding of something greater. Belief is not imposed, and no one is required to adopt a religion, forgive, reconcile, or disclose private genealogy or ceremony.
What does readiness for Hoʻoponopono mean?
Readiness is discussed privately. The Haku considers purpose, willingness, safety, relationships, power, participant roles, and whether the process can be held responsibly. More preparation, a different arrangement, referral, or no process may be recommended.
What are the standard Hoʻoponopono fees?
Hoʻolauna i ka hana is $200 for 60 minutes. Hoʻomakaukau is $250 for 45 minutes. Hoʻoponopono is $300 for 60 minutes. The written scope and any approved community-access arrangement control the actual charge.
Can Hoʻoponopono, GOLD, or consultation be offered outside Hawaiʻi?
No. Every service is limited to Hawaiʻi. Required participant-location and scope details are confirmed before acceptance.
Getting Started & Appointments
6 questions
Getting Started & Appointments
6 questionsWhat is a Hoʻomaka?
A Hoʻomaka is a free 15-minute phone consultation used to discuss the general concern, basic eligibility, and likely next step. It is not therapy, does not provide crisis care, and does not guarantee that the Practice will accept an ongoing engagement.
What do I need for telehealth?
Use a private location, reliable internet, a working camera and microphone, and a stable device. Headphones are recommended. Do not join while driving. Therapy clients confirm their physical location and emergency contact. A telephone backup plan is reviewed.
How do I contact the Practice about therapy?
Use the I’m Ready button to open SimplePractice and request a free initial consultation. Do not send private clinical information by ordinary email.
What is ordinary email for?
Email info@naokm.com for general business and consultation inquiries only. Do not send private health information, patient names, records, or detailed clinical information. Existing clients should use the secure portal for client matters.
When are appointments available?
Services are strictly by appointment only, with evening and weekend availability. Call 808-515-6950 if needed, but online setup through the secure client portal is the fastest way to begin.
How quickly will I receive a response?
Messages are not monitored continuously. The Practice responds as soon as reasonably possible during business operations, but the public website does not promise an immediate or fixed turnaround. Do not use website, email, portal, voicemail, or social media for emergencies.
Fees, Payment & Insurance
8 questions
Fees, Payment & Insurance
8 questionsIs the Practice private pay?
Yes. The Practice does not bill insurance directly. Payment is due according to the service agreement and is processed through the agreed SimplePractice workflow.
Are superbills available?
A superbill may be available for eligible psychotherapy when appropriate. A superbill is not a promise of reimbursement. Your insurer decides whether a service, diagnosis, provider, format, or amount qualifies. Superbills are not promised for Hoʻoponopono, GOLD, or consultation.
What are the standard therapy fees?
Individual therapy is $200 for 30 minutes, $350 for the standard 45 minutes, and $450 for 60 minutes. Couples therapy is $500 for 45 minutes. An individual partner meeting, when clinically appropriate, is $350 for 45 minutes. These are total charges; Hawaiʻi GET is not added separately.
What are the consultation fees?
The standard planning rate for clinical or cultural consultation is $500 for 60 minutes. A written proposal or agreement controls the final scope, fee, travel, deliverables, and cancellation terms. The amount quoted is the total charge; Hawaiʻi GET is not added separately.
How much does GOLD cost?
GOLD costs $350 for 45 minutes. The amount quoted is the total charge; Hawaiʻi GET is not added separately.
Do you offer reduced fees?
A limited number of community-access, lower-fee, payment-plan, or reciprocal arrangements may be considered prospectively in writing at the Practice’s discretion. Availability is not guaranteed, and the actual written amount must be used in the Good Faith Estimate.
What is a Good Faith Estimate?
If you do not have insurance or are not using insurance to pay, federal law generally gives you the right to a written estimate of expected charges when care is scheduled far enough in advance or when you ask. If a bill from a provider is at least $400 more than that provider’s estimate, you may be able to dispute it. Request an estimate through the secure client portal or by calling the Practice; see the CMS resource linked in the footer for current details.
What is the cancellation policy?
Your signed service agreement controls. At least 24 hours’ notice is required. A late cancellation or no-show may be charged up to the full reserved-service fee. The Practice may waive a fee at its discretion based on an emergency or other circumstances; a waiver is not guaranteed.
Privacy, Technology & Website
4 questions
Privacy, Technology & Website
4 questionsMay I record a session or use an AI meeting assistant?
Not without advance written agreement. Please do not record, photograph, screenshot, livestream, transcribe, or add an AI bot or meeting assistant without the Practice’s written agreement and any required participant permissions. The controlling service agreement explains the rule.
Where can I find privacy information?
Use the footer links for the Website Privacy Policy and Website Terms of Use. The website policies govern website use; service-specific agreements and notices govern professional services. A Notice of Privacy Practices will be posted only if the documented HIPAA covered-entity determination shows that it applies.
Is the Practice a HIPAA covered entity?
Cash-pay status by itself does not answer that question. HIPAA covered-entity status depends in part on whether the Practice transmits health information electronically in a standard HIPAA transaction. The Practice is documenting its actual transaction workflow and will not make a public HIPAA-status claim until that review is complete.
Is this website accessible?
The Practice is working to improve access and aims toward WCAG 2.2 Level AA. If website information is difficult to use or you need an alternate format or reasonable communication accommodation, contact the Practice by phone or general email without including private clinical details.
Safety & Crisis
1 question
Safety & Crisis
1 questionWhat should I do in a crisis?
Na Aliʻi o Ka Malu is not a crisis service. If there is immediate danger or a medical emergency, call 911 or go to the nearest emergency department. In Hawaiʻi, call or text 988. You may also call Hawaiʻi CARES at 808-832-3100 or 800-753-6879. Website, email, portal, voicemail, and social media are not monitored continuously.
Contact
Get in Touch with Na Aliʻi o Ka Malu
Whether you are ready to begin care, inquire about consultation, or have general questions, we are here to guide your next step.
Hoʻomaka
Therapy & Appointment Inquiries
For therapy inquiries, scheduling initial consultations, and secure client communication, please use our secure portal.
I’m Ready (Request Consultation)Leka Uila
General Business & Consultation
Email info@naokm.com for general business or consultation inquiries only. Do not send private health information or clinical details by email.
Appointments & Inquiries: +1-808-515-6950
Kulele Papaho
Social & Community
Follow our journey and connect across official social platforms. Note: Social channels are not monitored for clinical care or emergencies.
Wahi Pana
Where we Serve
Currently providing telehealth by appointment only. Serving all of the occupied Nation of Hawaiʻi, eurocentrically known as the state of Hawaiʻi.
Need Immediate Help?
Na Aliʻi o Ka Malu is not a crisis service. Website, email, portal, voicemail, and social media channels are not monitored continuously.
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